Username:

• Continuing Students: Use the same username you had before, format is firstname.lastname@gcccd.edu

• New Students (applied after 3/28/25): Username is sent to you in the Welcome email, the format is firstname.lastname@gcccd.edu or firstinitial.lastname@gcccd.edu.   

• Example: John.Doe@gcccd.edu or J.Doe@gcccd.edu

Password:

• For Continuing Students use your previous password  

• Initial password for students that applied before 3/28/25 is your 6-digit date of birth (MMDDYY) and for students that applied after 3/28/25 your initial password will have been provided to you in the Welcome email.  

You may be able to reset passwords if they have an alternative email or phone number registered with the college. Selecting either Reset Password or Forgot Password will start the process. The school email address (your username) will automatically be populated. Fill in the Captcha. Then select the method that you want to get the validation code through. Once you enter the validation code, you can make a new password. If you do not have an alternative contact method registered with the college, you must contact the Help Desk to reset your password. Make sure to let them know that you do not have a way to receive the validation code to reset your password on your own.

• Instructions in Arabic for log in: https://www.cuyamaca.edu/academics/library/files/login-arabic.pdf
• Instructions in Spanish for log in: https://www.cuyamaca.edu/academics/library/files/login-spanish.pdf

Additional problem solving:

• Being asked to install the Microsoft Authenticator app? Microsoft may ask you to download the Microsoft Authenticator app to your phone. This is a secondary authentication step that you must use to log in. Once installed, connect it the school account (use the log in information above for the account). Instructions on installation
• Students outside the US/Mexico are automatically blocked from logging in. Instructions on getting exempted from the block are here: https://www.gcccd.edu/it/ooc-accomodations.php
• You must be currently enrolled in this semester at Cuyamaca.
• If you are a student at Grossmont College only and not Cuyamaca College, you must use the databases through Grossmont's library.

More information here: Log In Help page

If you still get the error message, contact the Help Desk (c-helpdesk@gcccd.edu or 619-660-4395). Or District IT Help Desk at helpdesk@gcccd.edu or 619-644-7547.