How Do I log in to the databases?
How do I log into the databases from home?
Answer
- User name is first name (dot) last name @students.gcccd.edu (ex:jane.doe@students.gcccd.edu) Use the same username you have for Self-Service. Include any assigned numbers or special characters. Some usernames may not exceed 20 characters before the @, including the assigned numbers.
- Password defaults to your birthday in 6 digits (mmddyy). Passwords may have expired and need to be reset. More information here: Log In Help page
- You may be able to reset passwords if they have an alternative email or phone number registered with the college. Selecting either Reset Password or Forgot Password will start the process. The school email address (your username) will automatically be populated. Fill in the Captcha. Then select the method that you want to get the validation code through. Once you enter the validation code, you can make a new password. If you do not have an alternative contact method registered with the college, you must contact the Help Desk to reset your password. Make sure to let them know that you do not have a way to receive the validation code to reset your password on your own.
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Instructions in Arabic for log in: https://www.cuyamaca.edu/academics/library/files/login-arabic.pdf
Instructions in Spanish for log in: https://www.cuyamaca.edu/academics/library/files/login-spanish.pdf
Additional problem solving:
Being asked to install the Microsoft Authenticator app? Microsoft may ask you to download the Microsoft Authenticator app to your phone. This is a secondary authentication step that you must use to log in. Once installed, connect it the school account (use the log in information above for the account). Instructions on installation
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Students outside the US/Mexico are automatically blocked from logging in. Instructions on getting exempted from the block are here: https://www.gcccd.edu/it/ooc-accomodations.php
You must be currently enrolled in this semester at Cuyamaca. - If you are a student at Grossmont College only and not Cuyamaca College, you must use the databases through Grossmont's library.
- If you still get the error message, contact the Help Desk (c-helpdesk@gcccd.edu or 619-660-4395).